About CSC. (March 27, 2001.) Computer Sciences Corporation. [Online]. Available at http://www.csc.com/about/mission.html.

About SAIC. (March 27, 2001.) SAIC Corporation. [Online]. Available at http://www.saic.com/about/mission.html.

Alexandria Fire and EMS Department. (April 9, 2001.) City of Alexandria (Virginia). [Online]. Available at http://alexecon.org/fire/fire_home.html.

All About Alexandria. [Online]. Available at http://alexandriacity.com/data.htm. April 9, 2001.

Carr, Nicholas G. (December 6, 1999.) The Strategy Behind Business Models. The Industry Standard Magazine. [Online]. Available at http://www.thestandard.com/article/0,1902,7806,00.html.

Circuit Court. (April 9, 2001.) City of Alexandria (Virginia). [Online]. Available at http://ci.alexandria.va.us/city/courts/circuitcourt.html.

CommWorks Facts At A Glance. (March 27, 2001.) 3Com Corporation. [Online]. Available at http://www.3com.com/news/vpk.facts.html.

Court Services Unit. (April 9, 2001.) City of Alexandria (Virginia). [Online]. Available at http://ci.alexandria.va.us/city/courts/courtserveunit.html.

Department of Information Technology. (March 27, 2001.) Fairfax County (Virginia) Government. [Online]. Available at http://www.co.fairfax.va.us/gov/dit/default.htm.

Department of Technology Services. (March 6, 2001.) Arlington County (Virginia) Government. [Online]. Available at http://www.co.arlington.va.us/dts/index.htm.

Heller, Robert. (1998). The Essential Managers Managing Teams. DK Publishing. New York, NY.

Holt, Shirleen. (August 16, 1999). Mission Possible. Business Week Magazine. [Online]. Available at http://www.businessweek.com/smallbiz/news/columns/99-33/f3642034.htm.

Information Technology Plan FY 2002 - FY 2007 Proposal. (January 5, 2001). City of Alexandria. Alexandria, Virginia.

Information Technology Strategic Plan. (November 7, 2000). Department of Information Systems and Telecommunications. Montgomery County (Maryland) Government. [Online]. Available at http://www.co.mo.md.us/services/dist/stratplan.html.

Ireland, R. Duane & Hitt, Michael A. (1995). Mission Statements: Importance, Challenge, and Recommendations for Development. Readings in Strategic Management, 5^th Edition. Irwin. Chicago, IL.

Lewis, Michael. (2000). The New New Thing. Penguin Books. New York, NY.

Office of the Chief Technology Officer. (March 27, 2001). Washington, DC Government. [Online]. Available at http://octo.dc.gov/about/mission.shtm.

Office of the Commonwealth Attorney. (April 9, 2001). City of Alexandria (Virginia). [Online]. Available at http://ci.alexandria.va.us/cattorney/ca_office.html.

Office of the Sheriff. (April 9, 2001). City of Alexandria (Virginia). [Online]. Available at http://ci.alexandria.va.us/sheriff/sh_index.html.

Police Department. (April 9, 2001). City of Alexandria (Virginia). [Online]. Available at http://ci.alexandria.va.us/police/.

Schermerhorn Jr., John R., Hunt, James G, and Osborn, Richard N. (1997). OB Workbook Supplement to Accompany Organizational Behavior, 6^th Edition. John Wiley & Sons, Inc. New York, NY.

Teambuilding for Success (Course Outline). (2001). City of Alexandria (Virginia). Alexandria, Virginia.

The Rise and Fall of Strategy. (August 26, 1996). Business Week Magazine. [Online]. Available at http://www.businessweek.com/1996/35/b34903.htm.

Thompson, Jr., Arthur A. & Strickland III, A.J. (1995). Strategic Management Concepts and Cases. 8^th Edition; Irwin. Chicago, IL.

Victim-Witness Assistance Program. (April 9, 2001). City of Alexandria (Virginia). [Online]. Available at http://ci.alexandria.va.us/cattorney/ca_vwa_victims_svcs.html.

Wall, Bob, Sobol, Mark R., & Solum, Robert S. (1999). The Mission Driven Organization. Prima Publishing. Roseville, CA.